Terms of Service

Last updated: January 1, 2026

1. Introduction

Welcome to DR iCare Expertz (“Company”, “we”, “our”, “us”).

These Terms of Service (“Terms”) govern your use of our website and services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, please do not use our Service. For assistance, contact us at yasar@dricareexpertz.com.


2. Business Identity & Nature of Service

DR iCare Expertz is an independent service provider offering device-related services such as repair, diagnostics, and consultation.

  • We are not an authorized service center of any brand unless explicitly stated
  • Brand names and logos are used only for identification purposes

3. Communications

By using our Service, you agree to receive:

  • Calls, SMS, or emails related to bookings
  • Promotional or marketing messages (you can opt out anytime)

4. Services & Bookings

When you book a service:

  • You agree to provide accurate information
  • Bookings are subject to availability
  • We may reschedule or cancel bookings if required

5. Third-Party Services Disclaimer

DR iCare Expertz may connect users with independent third-party technicians or service providers.

  • We do not own or control all services
  • We do not guarantee:
    • Service quality
    • Pricing accuracy
    • Timelines

Any service performed by a third party is their sole responsibility. Users proceed at their own risk.


6. Pricing & Payments

  • Prices shown are indicative only
  • Final pricing may vary after inspection
  • Payment may be processed via third-party gateways

We reserve the right to cancel orders due to:

  • Pricing errors
  • Service unavailability
  • Suspected fraud

7. Refund & Cancellation

All refunds and cancellations are governed by our Refund & Cancellation Policy available on the website.

Users are advised to review it before making a booking.


8. No Guarantees

We do not guarantee:

  • 100% repair success
  • Exact timelines
  • Specific outcomes

Services are provided on a best-effort basis, and results may vary.


9. User Responsibilities

You agree to:

  • Provide accurate details
  • Be available during scheduled service time
  • Backup your data before service

We are not responsible for data loss during service.


10. Prohibited Uses

You agree not to:

  • Use the Service for unlawful purposes
  • Attempt unauthorized access
  • Disrupt or damage the platform
  • Provide false or misleading information

11. Intellectual Property

All website content (excluding user content) is the property of DR iCare Expertz.

You may not copy, reproduce, or distribute content without permission.


12. Limitation of Liability

DR iCare Expertz shall not be liable for:

  • Indirect or consequential damages
  • Loss of data or device functionality
  • Issues arising from third-party services

Use of the Service is at your own risk.


13. Third-Party Links

Our website may contain links to external sites.

We are not responsible for their content, policies, or services.


14. Termination

We may suspend or terminate access to the Service:

  • Without prior notice
  • For violation of these Terms

15. Governing Law

These Terms are governed by the laws of India.


16. Changes to Terms

We may update these Terms at any time.

Continued use of the Service means acceptance of the updated Terms.


17. Acknowledgment

By using our Service, you confirm that you have read and agreed to these Terms.


18. Contact Us

For support or inquiries:

📞 Phone: 84319 00632
📧 Email: yasar@dricareexpertz.com

🏢 Business Address: A&S Complex, 17, Hennur Rd, behind SBI Bank, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043, India

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